August 19, 2014
by Jenny Watkins

Creating a Culture of Engagement Through Recognition

Terryberry and Modern Survey partner to present an informative webinar for HR professionals and business leaders: “Creating a Culture of Engagement through Recognition”

 Thursday, August 28, 2014 1:00 PM – 2:00 PM EST

Free Webcast

In this webcast, join Mike Byam, Managing Partner of Terryberry and Don MacPherson, President of Modern Survey in a deep-dive into the latest employee engagement data and discussion about how to fuel better engagement in your organization.
Course Description:
Do your employees report a strong sense of purpose at your organization? Do they trust senior management and have confidence that the organization is moving in the right direction? Does everyone — from the CEO on down — feel like they are contributing to the company’s success?
These are some of the hallmarks of a culture of engagement. If employees — from the C-level to the rank and file — aren’t engaged, business performance suffers, workplace safety can be compromised, and turnover is high. In a culture of engagement, employees have a clear idea of the organization’s purpose, its plan and how it will accomplish its goals. Sadly though, the vast majority of employees – over 60% – in the United States are under engaged or disengaged. This level of apathy is a significant barrier to organizations and an incredible opportunity for HR professionals.
Imagine if you were able to be the catalyst at your organization as you transformed attitudes from apathy to passion, accountability, commitment, and high-level performance. This webinar will look at how organizations can address and boost engagement through employee recognition and how human resources can serve as that important catalyst in making this happen. Attendees will also learn why involvement of the organization as a whole, leaders at all levels, and individual employees is crucial in creating a culture of employee engagement. The data may be discouraging, however, after attending this webinar, you will have a clear road map for helping your organization create a culture of employee engagement.

blog_headshotDon MacPherson
President & Co-Founder
Modern Survey





Mike Byam
Managing Partner




This webcast is free, but space is limited, so register today!

August 7, 2014
by Jenny Watkins

The Art of Employee Engagement: 6 Simple Strategies That Reap Real Rewards

Employee engagement is crucial to business success.  But how can managers develop personal leadership habits that lead to engagement within their teams?  In this post, Lisa Ryan shares six essential traits that every leader can develop to impact their group in a meaningful way. THANKS to Lisa Ryan for the inspiring and actionable post!

Want to hear more? Join Terryberry’s Mike Byam and Grategy’s Lisa Ryan for a free webcast on September 18: HARNESSING THE POWER OF GRATITUDE FOR SUCCESS IN LIFE AND BUSINESS.  Register here.

by Lisa Ryan, founder of Grategy
RyanBookHow would you react if someone suggested that you get to know your staff by taking one of them to lunch every day until you met with everyone in your department?  Would you be willing to meet with your employees one-on-one for at least fifteen minutes to get to know more about them?  What about simply showing interest in the people that work for you? These are some of the approaches that are utilized by successful leaders with the benefits of greater loyalty, engagement, and commitment from their employees.

Sound crazy? Are you thinking that you just don’t have the time to invest in this? Well, what are your options? Think about it, people don’t leave their jobs – they leave their bosses.  When your employees feel that they are a valuable part of your organization, they stay.  When they don’t, they leave, and you risk losing your best and brightest talent.

By implementing a few simple strategies, you and your organization will receive huge payoffs in your employee retention, satisfaction, and performance.

Here are six ways you can take your T.H.A.N.K.S. to the bank:

T = TRUST is the foundation of a productive work environment; without it, nothing else matters. An organization’s leadership team builds employee confidence by emphasizing mutual goals, sharing corporate missions and values, and treating staff members as partners. Getting feedback and buy-in from employees when implementing new processes also plays an important role in developing confidence in management.

H = HELP your staff envision their career path within the organization. A clear and concise career path is one of the biggest factors for improving employee retention.  Schedule regular meetings with your employees to find out what’s working for them, and what’s not.  Create a safe environment for them to openly share their feedback with you.  Care about your staff’s careers, and they will care more for your company.

A = APPLAUD the efforts of your team members.  What gets recognized gets repeated, so make sure to be specific in your praise.  Let your employees know how their individual actions are beneficial to your firm. A handwritten note goes a long way in giving your employees tangible “proof” of their contributions. Make sure you acknowledge your employees in the manner in which THEY want to be recognized.

N = NAVIGATE the work/life balance. Whether your employees are dealing with young children, aging parents or anything in between, look for ways you can accommodate how the work gets done.  Pay more attention to the outcome than the means of finishing the job.  Working within your employees’ timeframes helps them to be more productive; they are able to focus on the job at hand and not be distracted by all that is going on in their personal lives.

K = KNOW your staff. When you show interest in, and listen to your team members, they feel more connected to the organization.  Meet them where they are:  if they are open to sharing, pay attention to what they’re saying; if they want to keep their personal lives personal, don’t pry.  Simply asking a few general but somewhat personal questions, in a safe environment, makes a positive impression and creates a more open culture.

S = SERVE your team. Look ways to provide reinforcement for your staff. If you see someone struggling with an assignment, pitch in and assist them. Once the leadership team shifts from ignoring employee issues to jumping into the trenches with them, management generates a spirit of collaboration that permeates the organization. Encourage, energize, empathize, and most of all, lead with your heart.

When your employees TRUST you, they will perform at a higher level. When you HELP them envision their career path, they engage. When you APPLAUD their efforts, they are proud to work for you. When you help them NAVIGATE work and life balance issues, you reduce their stress. When you get to KNOW them, you make your employees feel significant. And, when you SERVE them, they feel included in the process. Harness the power of T.H.A.N.K.S. and your organization will reap the rewards.


 As Founder of Grategy, Lisa Ryan works with organizations to create stronger employee and customer engagement, retention and satisfaction.  Her proven gratitude strategies (Grategies) lead to increased productivity, passion and profits. She is the author of six books, and co-stars in two documentaries: the award-winning: “The Keeper of the Keys,” and “The Gratitude Experiment.”   To learn more, visit

August 6, 2014
by Kelsey Meek

Making A Difference: Peer-to-Peer Recognition Program

It’s WOW Wednesday! HR leaders, execs, and managers: How do you WOW the people who go above and beyond for you in your business? Or, how have you been WOWed?

Today’s WOW Wednesday comes from Beth.
She says: “Our peer-to-peer recognition program is called ‘Making A Difference’, nominated by peers and customers. We have a quarterly recognition reception for all recipients, light refreshments and a key note speaker to discuss the number of positive things happening in our institution.”

Share your own “WOW Wednesday” tip or story. Leave a comment here or post on Terryberry’s Facebook Page or Twitter using hashtag #WOWWED. Make it a WOW day!

Join hundreds of organizations that use Give a WOW to ignite a dynamic culture of recognition in the workplace.  It’s employee recognition, social-media style! Get the Free Trial!

July 23, 2014
by Kelsey Meek

Recognize Staff on a Daily Basis!

It’s WOW Wednesday! HR leaders, execs, and managers: How do you WOW the people who go above and beyond for you in your business? Or, how have you been WOWed?

Today’s WOW Wednesday comes from Patricia.
She says: “I recognize my staff on a daily basis. Over years I have noticed that they are in a much better spirit to face their day if you show how much as a manager, you appreciate that they as individuals make a difference.”

Share your own “WOW Wednesday” tip or story. Leave a comment here or post on Terryberry’s Facebook Page or Twitter using hashtag #WOWWED. Make it a WOW day!

Join hundreds of organizations that use Give a WOW to ignite a dynamic culture of recognition in the workplace.  It’s employee recognition, social-media style! Get the Free Trial!

July 22, 2014
by Jenny Watkins

Gratitude is a Conscious Choice

Appreciating the people around you leads to better relationships.   In this post, author Lisa Ryan shares practical tips for honing your appreciation skills and developing a personal lifestyle of gratitude. Don’t miss the chance to hear Lisa when she joins Terryberry’s Mike Byam on Sept 18 for an exclusive webinar “HARNESSING THE POWER OF GRATITUDE FOR SUCCESS IN LIFE AND BUSINESS.”


by Lisa Ryan, author of “The Upside of Down Times: Discovering the Power of Gratitude

“Gratitude as a discipline involves a conscious choice…It is amazing how many occasions present themselves in which I can choose gratitude instead of a complaint.” Henri J. M. Nouwen

Just like starting off the New Year with a resolution to start hitting the gym, a gratitude practice takes commitment.  Think about picking up a five-pound weight for the first time.  Pushing yourself to complete several reps, you feel great.  Then the pain of sore muscles sets in and you have a choice – you can quit or keep going.  By choosing to continue, your strength increases. Over time you can lift ten-pounds or fifteen pounds with ease.  You break through and experience the rewards of better health.

It’s the same with gratefulness.  Pick up a gratitude journal for the first time.  You push yourself to do it, and you feel great.  Then you experience a painful situation that makes you sore.  At that point, you can decide to start back up when “something good happens” or you can persist.

As you continue to write down three to five things you are grateful for every day, your “gratitude muscle” gets stronger.  It becomes easy to notice ten or fifteen things for which you are thankful.  Then, when something bad happens, your first response is to find something to appreciate in the situation.  You break through and experience the rewards of gratefulness – better attitude, less stress, stronger relationships and so much more.  You ROCK!