Employee Recognition Blog

Wednesday, August 25, 2010

Slater's Bold, Budweiser Slide Farewell Underscores the Importance of Daily Employee Recognition

Many of you have probably kept up with the questionable, but wildly supported actions of Steven Slater, the JetBlue flight attendant who finally had had enough of obnoxious customers and job stress. From the Aug 11, 2010 USA Today article, the following information clearly underscores why employers should be doing all they can to show their appreciation for their employees given this unprecedented environment.
Slater did what many workers fantasize about and may do with increasing frequency - albeit with less showmanship - once the economy rebounds. "I don't think we should be surprised that once the economy starts ... picking up, there's a massive relocation of workers who want out as fast as they possibly can," says economist Joel Naroff, president and chief economist of Naroff Economic Advisors.
"That's the warning that I don't think businesses really recognize: You can pull this off now because there isn't really an option, but once there's an option, it's going to be payback time," Naroff says. "You're going to be losing some of your best people."
AND
The support for Slater likely is rooted in more than simple sympathy for a stressed-out airline worker. "People juggling multiple jobs and taking on tasks they wouldn't have to take on in a better economy may be pushing us to the limit as far as stress goes," says Katherine Muller, a clinical psychologist and director of psychology training at Montefiore Medical Center in the Bronx. "But it's also human nature to want to rebel against rules and structure sometimes. I wouldn't be all that surprised that even if we were in a booming economy, folks might react the same way. I think we all have a fantasy where we'd like to respond in that way: That if we have a really rough day, we might want to act out like that."
As the economy slowly recovers, burnout is rampant, with Americans working more but their productivity declining. Government statistics released Tuesday show productivity fell 0.9% after five quarters in a row of growth. Hours worked rose 3.6%, while output rose 2.6%, according to the federal Bureau of Labor Statistics.
"Clearly, the massive drive to get more productivity and more output out of workers is running into a wall," says economist Naroff. "We're working too hard, all the blood's out of the stone, and it's now time to look for a new stone."
Nariman Behravesh, chief economist of IHS Global Insight, says it's time to hire. The drop in productivity is "a sign that companies have reached the limit of how much they can cut back their workforce and how hard they can work their existing workforce." The bureau says the rise in hours worked was the largest since the first quarter of 2006, when hours rose 4.1%.
"A lot of people feel lucky they have jobs, but they also feel overworked," says Behravesh, who predicts job growth will remain "fairly modest," with fewer than 100,000 new jobs a month, until the last three months of the year.

Submitted by: Greg Butterfield, Partner, Terryberry Company

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Thursday, August 19, 2010

Team Terryberry Runs the Hood to Coast Relay











Thirteen members of Terryberry's management & sales staff are gearing up to run the 197 mile Hood to Coast Relay race from Mt. Hood, Oregon to the Pacific Coast next week (August 27-28, 2010), all in an effort to bring people together for fun & charity.


12,000 runners from across the country will decend on Mt. Hood, Oregon next week in preparation for the 29th Annual Hood to Coast Relay; the largest relay in the world. An experience touted to be like a "traveling Woodstock," this Mother of all Relays, is "an adrenaline junkies dream." One thousand teams will hit the pavement on Friday, August 27th, in majestic Mt. Hood, running the 36-leg race through western Oregon's varied and picturesque terrain to cross the finish line in Seaside, just a stone's throw from the Pacific Ocean.


This is the first year Team Terryberry has been involved. The idea for participation grew from some of Terryberry's more experienced long distanced runners and rapidly gained momentum and interest. "We looked at this as a great way to bring people from throughout the company and country together for a good cause (A-T)." said Managing Partner, Mike Byam. "This race also ties into our goal to be a healthier workplace."


Setting a great example for an active and adventurous lifestyle, the Team is comprised of 13 members of Terrybery's management and sales staff from across the country. The group of All-Stars includes:

>Mike Byam, Michigan
>Dave Beemer, Michigan
>Bill Bergstrom, Michigan
>Drew Beckeman, Michigan
>Dan Johnson, Kansas
>Pat Dillon, Washington
>Dan Egan, Texas
>Craig Mester, Colorado
>Mike Anderson, Illinois
>Colin Balas, Illinois
>Chris Schilling, Kentucky
>Arvid Rain, New Hampshire
>Alex Allion, Arizona



The Terryberry Company has a long history of supporting charitable causes, so it was natural for the Team to dedicate their relay to a worthy cause. Team Terryberry is supporting the A-T Children's Project. A-T stands for Atazia-Telangiectasia, which is an extremely rare terminal disease that affects children. A-T causes immune system problems, predisposition to cancers, and severe lack of muscle control.



Through a close connection between the Veldink family (that have two children afflicted with the disease) and two of the Terryberry Company's owners, the A-T Children's Project was a natural fit to be selected as the charitable partner for the race.



Please consider joining Team Terryberry in raising funds and awareness for A-T. Your contributions are greatly appreciated. Visit the Team's charitable website to donate today!



Visit http://www.communityatcp.org/TeamTerryberry to learn more about A-T.



Interested in learning more about the Hood to Coast Relay or how you can get involved? Visit http://www.hoodtocoast.com/



The Mother of all Relays is coming to video! Watch the movie trailer at http://www.hoodtocoastmovie.com/



Thursday, July 29, 2010

Terryberry Shows Its Commitment to the Environment with New Earth-Friendly Employee Recognition Award Options

The Michigan-based employee awards offers green options like reusable water bottles, recycled gold jewelry and renewable bamboo serving utensils.

Grand Rapids, Mich. (PRWEB) July 29, 2010

With the oil spill in the Gulf of Mexico and the push for clean energy, Americans seem to be paying more attention to environmental issues. That environmental awareness is gaining momentum in the workplace. Businesses both small and large have embraced green workplace practices to save money, boost their brand value and make an impact on the community.

Green workplaces also seem to be more attractive to potential employees. In an article from WinningWorkplaces.org entitled "Why Should Your Small Enterprise Go Green?," former IBM leader and author of "The Next Sustainability Wave", Bob Willard estimated that "20 percent of job candidates are drawn to businesses that tout green practices." This is especially true of Generation Y workers. Many of them are devoted to environmental causes. They also want to work for companies that reflect that same passion.

In response to the rise of the green workplace, Terryberry has developed a line of earth-friendly employee recognition awards. For more than 90 years, the employee recognition company has provided custom awards and recognition programs for clients around the world. "The new green collection, while recognizing employee success, gives companies the chance to send an important environmental message to current and potential employees," says Terryberry's Managing Partner, Mike Byam. " It can also help them gain a competitive edge in the marketplace by creating a work environment devoted to health and sustainability."

Terryberry's earth-friendly employee recognition collection includes water bottles, cookware, recycled Harmony gold jewelry and more. This collection also helps reduce paper waste by allowing the recipients to select awards online. The EPA estimates that Americans use about 85 million tons of paper and cardboard each year. Terryberry's Give-A-WOW! peer-to-peer recognition program also helps cut down on paper usage. Instead of passing out paper certificates or cards, this employee recognition program allows employees to give on-the-spot recognition completely online.

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Terryberry's Give a WOW! Gets Rave Reviews at 2010 Cleveland HR Star Conference

It wasn't your average tradeshow breakout session presentation. And it wasn't a paid commercial, either. It was Marty Guastella's sincere praise and testimonial for Terryberry's Give a WOW! that engaged an afternoon audience on July 28, 2010 at the 2010 Cleveland HR Star Conference.

What is Give a WOW!?

Give a WOW! is Terryberry's online and interactive, peer-to-peer recognition solution, social-media style. It's a different kind of recognition program. Give a WOW! ignites the power of appreciation in your business with employees on all professional levels and across all industries, even continents! It connects your people to your own network of positive communication, personal interaction, and meaningful recognition...in real-time. Demo Give-a-WOW! today.

Marty Guastella, Vice President of Human Resources for King's Medical Group, Inc., spoke about his healthcare organization's recent recognition overhaul and their efforts to "combine planning, achievement, skills growth, character development, recognition and reward in a comprehensive program." The results for Marty & King's Medical, after implementing Give a WOW!, have been astonishing. Their success with the 360 degree recognition program continues to flourish as over 70% of King's Medical employees actively participate and use Give a WOW! to recognize, reward, and inspire others. Upper management and human resources professionals benefit from the opportunity to connect with everyone in their organization on one platform, and also to view Give a WOW!'s dashboard as a supplemental tool when it comes time for performance reviews. What a great way to see who's receiving and giving recognition and potentially spot future leaders for the organization.

How did they do it?
King's Medical began by creating King's Employee Development System, (KEDS). This 3-part system defines their vision and plan for creating a culture of professional development & recognition. The three parts are: Professional & Personal Goals Worksheet, Character Development Worksheet that focuses on mission, vision, values, and Recognition with Give a WOW! Marty encouraged the audience to adopt King's Medical's philosophy of turning upper management into "coaches." By losing the "management" or "boss" title and adopting the term "coach", employees are able to view their superiors as a supportive mentor and cheerleader for their success in the organization. Employees become responsible then, for their own success and are held accountable for the professional goals they set for themselves.

Marty stated that empowering employees promotes trust and good morale in the workplace. This idea of empowerment and recognition are not just core values printed on a poster, framed on the wall in your office. They are real-life values that need to be practiced. Marty and King's Medical practice them daily with Give a WOW!

Our innovative Give-a-WOW! online peer-to-peer recognition solution is fun, easy to use and allows workers to get more involved in workplace culture. Terryberry’s RecognizeMe! products also allow you to recognize workers on-the-spot and thank them for a job well done.

Keep your best and brightest employees engaged and satisfied on the job. Learn more about Terryberry’s employee recognition solutions today!

Thank you all those who visited the Terryberry booth!
We enjoyed meeting you and hope to have the opportunity to help recognize, reward, and inspire your employees!
~ Andrew Makl, Sales & Emily Schulte, Marketing

Monday, July 26, 2010

A Case Study on Peer Recognition: Proven to Reduce Turnover, Increase Pride & Satisfaction

Anticipated churning in the labor marketplace is a call to action for employers. Learning how to effectively recognize, reward, and inspire your workforce will pay great dividends to the health of your organization and its employees.


In an effort to increase partnership and morale following a dismal employee satisfaction survey, hospital leaders at Crittenton Hospital Medical Center in north suburban Detroit created a cross-departmental Employee Pride/Satisfaction Team to work on a number of projects. Read on, their results were astonishing.


Efforts included:

> Hospital-wide communication, with senior leaders attending deparmtne meetings to learn first-hand the challenges facing managers and employees
> An improved intranet site where employees and physicians can recognize one another for exceptional acts of caring
> Events and outing to build community


The result was a 5.4-point jump in the overall partnership mean score in Crittenton's 2010 Press Ganey Employee Partnership Survey, which pushed the hospital to the 76th percentile nationally, up from the 56th percentile in 2008 and just the 26th percentile in 2007. Perhaps the single most tangible sign of the success of the program is a dramatic reduction staff turnover. In 2007, total hospital turnover was 10.7%. By 2009, it had plummeted to just 5%.


Among nurses, the improvement has been nothing short of spectacular. In 2007, RN turnover was an unhealthy 15.5%. By 2009, it was just 1.2%.


What the release did not mention, which is certainly noteworthy, is the likelihood that not all of the decrease can be be solely attributed to the new program. A news release from The Herman Trend Alert on June 23, 2010 supports the notion regarding employee cocooning as a result of the economic meltdown that severely hampered job mobility.


"There is an attitudinal shift happening in today's labor marketplace, and it is not good news for employers. As we have said in previous Herman Trend Alerts, increase in consumer confidence result in churning in the labor marketplace. More people are able to find jobs; others feel confident enough to quit them without firm offers. They are seeing more hiring and a strengthening economy. It is interesting to note that in the United States more people quit their jobs in the last three months than those who lost their jobs. After 15 straight months of time in which layoffs exceeded voluntary departures, it appears that the job market is finally shifting. My guess is that the same phenomenon is being seen in some other countries, notably Brazil, India, Malaysia, and Singapore, whose economies are well into recovery already.


In September 2009, the number of people in the U.S. who voluntarily left their employers fell by 40% to 1.72 million, the lowest level since the government began tracking the data in the year 2000. That figure was down from nearly 2.9 million in December 2007, when The Great Recession began. In a related development, on-quarter of our business community's most promising employees are increasingly disengaged and many are actively seeking new employment opportunities. A recent study on employee engagement, conducted by the Corporate Executive Board's Corporate Leadership Council (CLC), found that 25% of the 'employer-identified, high-potential employees' plan to leave their current companies in the next near. That is an increase of 250% when compared with the figure from 2006.


Moreover, 21% of today's employees identified themselves as 'highly disengaged'. This group has increased nearly 300% since 2007. Based on its findings, CLC believes that businesses must place greater emphasis and urgency around leadership succession planning to ensure future success and preserve the bottom line.


As in 2002 to 2003 in the aftermath of the September 11th attacks, workers are corporate cocooning. The pressure to increase productivity, while reducing staff, has left today's worker s feeling overworked, under-appreciated, and burned-out. Once more people feel confident that they will be able to find other jobs, we will see unprecedented churning in the labor marketplace." This alone is reason enough to look back on the success achieved at Crittenton Hospital Medical Center and begin to focus on building a culture that values individual contributions and promotes peer recognition.

To learn more about building an effective culture of recognition in your workplace, visit http://www.terryberry.com


To demo the latest in peer recognition software and discover the benefits for your company, visit http://www.giveawow.com


Contributed by: Greg Butterfield, Partner, Terryberry Company



Tuesday, July 20, 2010

New Video - The Future of Employee Recognition

The future of employee recognition is here. Learn about the new way of engaging your employees with the Give-a-Wow peer recognition program.


Wednesday, July 7, 2010

#WOWWED: It's WOW Wednesday!

It's WOW Wednesday! HR leaders, execs, and managers: how do you WOW the people who go above and beyond for you in your business? Or, how have you been WOWed?

Today's WOW Wednesday idea comes from Michelle. Michelle says: "We are a small organization so we have Staff Celebrations every other month in which we share breakfast together and then honor those individuals who have had employment anniversaries (all anniversaries are honored 1 year to 40 years!) and birthdays. We also have a special recognition in which peers can present eachother with an honorary award. Last month, someone gave the Golden Hitch Award to one of our employees for helping a customer when they got stuck in the snow this past winter."

Share your own "WOW Wednesday" tip. Leave a comment here or post on Twitter using hashtag #WOWWED. Make it a WOW day!

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