January 29, 2015
by Jenny Watkins
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Employee Award Presentation Kits – Video

In this video, take a closer look at some of the Employee Awards Presentation Kits that Terryberry offers.  Award Presentation kits are designed to make it easy to present awards in a polished and personalized way.

Award Presentation Kits for Employee Recognition Awards

The way an award is presented has a significant impact on the pride and honor that is communicated to award recipients.  Terrybery’s Award Presentation Kits are designed to create a WOW moment for recipients.  Each of Terryberry’s award recipient presentation kits combines a personalized message of appreciation and a special award in an attractive presentation box. Terryberry customizes each one for the individual, so it arrives ready to to make a big impression.

Terryberry’s award presentation kits are beautifully designed and aim to instill a sense of pride, accomplishment and respect in their recipients.

January 28, 2015
by Jenny Watkins
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4 Employee Engagement Exercises, Adapted from Super Bowl XLIX Volunteer Training

by Bev Washichek

Employee Engagement FootballI attended an NFL “Fans First Training” for the Super Bowl volunteers at the Phx Coliseum last week. It was a conglomeration of a lot of things (interviews with local VIP’s, former Cardinals, music/cheerleaders, etc.) but the main “act” was coordinated by staff from Disney. The main speaker was on stage, while two others were in the audience. They discussed customer service and the role of each volunteer for the fans. I imagine this is a lot of what they do to train their Disney staff. The point – people are coming here to have a good time and take home good memories. What are we doing to make that happen?

One interesting point was when the speaker asked us to “raise your hand.” Then raise it higher, and higher. A few people stood up to get their hands raised the highest. She asked us to think about an elementary school classroom. When the teacher asks a question, the students who know the answers not only raise their hands, they STRETCH their arm up as high as they possibly can, even pushing it up with the other hand, or raising themselves from their seat. Sometimes flailing their hands to catch the teacher’s attention. She calls this “giving an extra inch.”  While not going overboard, each of us as volunteers were asked to give that extra inch in everything that we do. Giving an inch does not lead to burnout, but it makes a difference to the people you are dealing with.

Another exercise was to have everyone put their left hand over their eyes and point to the north with their right. Then they had everyone open their eyes…of course, people were pointing everywhere. You can guess where this is going – what is the direction? Are we all on the same page?

They asked us to picture yourself at a fast food restaurant in line for some food. You look back and get eye contact with a high school classmate…someone you never liked. Not to be rude, you stop to say “Hi.” What do you say?  They gave us 2 minutes to discuss this with the people sitting around us. After sharing some audience responses, they asked us to go back to the restaurant, and this time, when we look back, our high school best friend that you haven’t seen in years is in line! When you go to say “Hi,” how do you greet them?  They had everyone ACT IT OUT. Obviously, you can see where they were going with this…how we treat everyone is important.

There was a lot of discussion about what our role is, and how we see ourselves being a part of the big picture. Are we important? What DIFFERENCE do we make? How do we plan to make a difference?

Interestingly, towards the end of the session they talked about RECOGNITION. The Super Bowl Host Committee has over 20,000 volunteers and employees to pull all this off! And they realize the importance of recognition for those people. One program is that when a “team leader” sees someone doing something “an inch higher” they will give that person a “thank you” card of recognition. The receiver then logs onto a particular website, inputs their information, and is given an email congratulating them and giving them a gift card to use in the NFL shop.

Another form of recognition is that when someone is seen making a “game changer” (think interception in football, that changes the outcome of the game), they are given an NFL coin. Not a lot of these will be given out, so they are very exclusive. They asked us to think through situations we find ourselves in to see if we can “intercept” and change the game to be a win. Interesting.

In all, it was a good session with lots of good ideas for us to bring back to our work at Terryberry. Super Bowl is gearing up!

Beverly WashichekBev is a dynamite Sales Support Specialist for Terryberry’s Scottsdale, AZ office who happens to be bilingual in Japanese and English.  She is also a Fans First Volunteer for the Super Bowl XLIX Patriots vs Seahawks at University of Phoenix Stadium.

January 27, 2015
by Jenny Watkins
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Launching a New Employee Recognition Program: 4 Tips for a Great Start

readysetgoKicking off a new employee recognition program in 2015?  Here are 4 tips to help you start with a WOW.

1.     Share the “Why” Behind the Program. Kicking off your employee recognition program is a terrific opportunity to communicate to your employees that they are valued and their contributions matter.  Be genuine with your team about the meaning of your recognition program and your goals for how it will impact your group.

2.     Get Supervisors Onboard. Help managers understand why recognition is important to the business, and what’s in it for them.  Point out that employees who feel appreciated are less likely to quit and more likely to perform at a high level.

3.     Tell How it Works. Communicate to employees how they can participate and be recognized.  Keep it simple, making sure employees can understand what types of contributions earn recognition, and how and when recognition is given.

4.     Repeat. Repeat. Repeat. It takes 11 impressions to make your message stick.  Use creativity and variety to make sure employees hear about the recognition program in a number of different ways.  Staff meetings, newsletters, posters, video, email and postcards are just a few ways to keep your program visible to employees over time.

 

Learn more about getting started with an employee recognition program.

January 26, 2015
by Jenny Watkins
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Recognition Bulletin for HR – Winter 2015 Edition

Get up to speed on the latest trends, products, and best practices in employee recognition from Terryberry in the Winter issue of the Recognition Bulletin. Here’s what’s inside:

recognitionbulletin

  • 360 Recognition Platform- Video
  • It’s 2015…Do Service Awards Still Matter?
  • Still looking for a New Year’s Resolution? Take the Challenge: 100 Thank You Notes
  • 5 Things you Think are Recognition, But Are Not
  • New 2015 Employee Recognition Calendar

Read the full newsletter.

January 22, 2015
by Kelsey Rogers
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Bridging the Gap: Engaging Virtual Employees – Webcast

Terryberry Presents: Bridging the Gap: Engaging Virtual Employees

Wednesday, January 28th, 2015 11:00 AM – 12:00 PM EST

download_vmModern Survey and Terryberry will be sponsoring 60 autographed copies of Kevin Sheridan’s book “The Virtual Manager” to lucky webcast attendees.  Register and attend for your chance to receive one of your own.

 

 

Free Webcast

Course Description:

Join us as Terryberry’s Mike Byam hosts Kevin Sheridan, author of “The Virtual Manager,” for a webinar that helps equip leaders with strategies to effectively engage their remote workers.

In this 60-minute, interactive webcast, you will learn:
  • Navigate the unique management challenges and opportunities related to virtual workers
  • Connect remote employees to your company culture
  • Foster teamwork in a virtual environment
  • Give your virtual employees the recognition and positive feedback they need
Who should attend:
  • Human Resource Professionals
  • Program Administrators 
  • Managers
  • Business Leaders
Presenters:
  • KevinSheridan_outlineKevin Sheridan is a the best-Selling Author of Building a Magnetic Culture and author of The Virtual Manager, Kevin Sheridan is a high-level Human Capital Management consultant and one of the most sought after voices in the world on the topic of Employee Engagement.
Mike Byam
  • Mike Byam is the author of The WOW! Workplace, and Managing Partner of Terryberry, an international firm that specializes in implementing, and managing employee recognition programs. Mike is a frequent speaker on the topic of employee recognition to HR professionals and business groups around the world. He has also consulted with hundreds of organizations – from family businesses to Fortune 500 companies – to develop recognition strategies for employee retention and performance improvement.

This webcast is free, but space is limited, so register today!